Choosing our shop means you've placed a great deal of trust in us. In sharing your personal information we hope you in return benefit from a tailored and convenient shopping experience. With trust comes responsibility and we take this responsibility very seriously.
Who we are
You have a number of “Data Subject Rights”, we have explained below what they are and how you can exercise them.
Right of access – You have the right to request a copy of the personal information that we hold about you.
Right to rectification – If you think any of your personal information that we hold is inaccurate, you have the right to request it is updated. We may ask you for evidence to show it is inaccurate.
Right to erasure – (also known as the Right to be Forgotten) - You have the right to request that we delete your personal information that we hold.
Right to restriction of processing – You have the right to request we restrict or suppress the personal data we hold about you.
Right to data portability – You have the right to ask us to electronically transfer your personal information to another organisation in certain circumstances.
Rights with regards to automated decision making, including profiling – We sometimes use your personal information to make decisions by automated means. This involves us analysing your account activity including applications, orders, payments etc. We do this to confirm your identity, prevent and detect crime, and lend responsibly. This automated decision making is necessary if you would like to continue to shop with us online. You have a right to reject automated decisions, but it may mean that you can only shop with us in our stores.
Right to withdraw Consent – Where we are relying on your consent for processing you can withdraw or change your consent at any time.
Keeping your personal data secure
We always ensure that personal data is secure by continuously developing our security systems and training for our employees. We have implemented appropriate technical and organisational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with applicable law.
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